Privacy Policy

Welcome to The Refinery Rock. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share while using our website. By accessing The Refinery Rock, you agree to the practices described in this policy.

We believe transparency builds confidence. Therefore, we encourage you to read this Privacy Policy carefully.

Information We Collect

The Refinery Rock collects information to improve your experience and provide meaningful communication.

Personal Information

You may choose to provide:

  • Your name
  • Email address
  • Phone number
  • Prayer requests
  • Messages submitted through contact forms
  • Other information you voluntarily share

We collect this information only when you provide it directly.

Non-Personal Information

We may automatically collect technical information, including:

  • Browser type
  • Device information
  • IP address
  • Pages viewed
  • Date and time of your visit
  • Referral source
  • General website usage data

Additionally, this information helps us understand visitor behavior and improve website performance.

How We Use Your Information

We use the information collected through The Refinery Rock to serve our community and enhance your experience.

Your information may be used to:

  • Respond to inquiries
  • Reply to prayer requests
  • Share ministry information
  • Improve website performance
  • Enhance user experience
  • Maintain website security
  • Communicate about church activities when requested

Furthermore, we use your information responsibly and only for appropriate ministry and administrative purposes.

Cookies and Tracking Technologies

The Refinery Rock may use cookies and similar technologies to improve website functionality.

Cookies help us:

  • Remember visitor preferences
  • Improve navigation
  • Analyze website traffic
  • Enhance overall performance
  • Deliver a better browsing experience

However, you can disable cookies through your browser settings if you prefer.

How We Protect Your Information

Protecting your personal information is important to The Refinery Rock.

Our security practices include:

  • Secure website monitoring
  • Restricted access to personal information
  • Routine software updates
  • Reasonable technical and administrative safeguards

Although we apply appropriate security measures, no online platform can guarantee complete protection.

Third-Party Links

Our website may include links to third-party websites that provide additional ministry resources or community information.

Because these websites operate independently, The Refinery Rock is not responsible for their content or privacy practices. Therefore, we encourage you to review their privacy policies before sharing personal information.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

However, we may share information when:

  1. Required by law.
  2. Necessary to protect our legal rights.
  3. Working with trusted service providers who support our website operations.

In every situation, we take reasonable steps to protect your information.

Your Privacy Rights

You have the right to manage your personal information.

You may request to:

  • Access your personal information
  • Correct inaccurate details
  • Delete eligible personal data
  • Opt out of future communications
  • Update your contact information

Additionally, you may contact us if you have questions about how we manage your information.

Children’s Privacy

The Refinery Rock does not knowingly collect personal information from children under the age of 13 without appropriate consent. If we discover that such information has been submitted, we will remove it as promptly as possible.

Updates to This Privacy Policy

We may revise this Privacy Policy as our ministry, website, or legal obligations evolve.

Therefore, we recommend reviewing this page regularly. Any updates become effective immediately after they are published.

Contact Us

If you have questions about this Privacy Policy or how The Refinery Rock manages your information, please contact us through the contact page on our website.

We will make every effort to respond promptly and professionally.

Conclusion

Thank you for trusting The Refinery Rock. We remain committed to protecting your privacy while providing a secure and welcoming online experience. As we continue serving our faith community, we will handle your information with care, integrity, and respect.